Refund and Returns Policy

Overview

At MajoretteDance.com, we are committed to ensuring the satisfaction of our customers while respecting the nature of our products and services. Please review our refund and return policy below:

Donations:

  • Non-Refundable/Non-Exchangeable: Any donations made directly to MajoretteDance.com and/or on behalf of a team are not refundable or exchangeable under any circumstances. We appreciate your support and understanding that donations are final to help us continue our mission.

Merchandise (Dance Essentials and Accessories):

  • Refundable and Exchangeable: We accept refunds and exchanges for merchandise such as dance essentials and accessories, provided that the items are unworn and have their original tags still attached.
  • Right to Refuse: MajoretteDance reserves the right to refuse any exchange at our discretion. This is to ensure the quality and integrity of our products for all customers.
  • Shipping Costs for Exchanges: Please note that the cost of shipping an item for exchange is borne by the customer. We recommend that you use a trackable shipping service to ensure the safe return of your item.

Custom Made Dance Costumes:

  • Non-Refundable/Non-Exchangeable: Due to the personalized nature of our majorette dance costumes, which are custom made to order, we cannot offer refunds or exchanges. We encourage customers to review their orders carefully and reach out with any questions before finalizing their purchase.

Additional Information:

  • Contact Us: For any questions regarding our refund and return policy, or to initiate a return or exchange, please contact our customer service team. We are here to assist you and ensure a smooth process. Email us at majorettedancefundraiser@gmail.com.
  • Policy Updates: MajoretteDance.com reserves the right to modify this refund and return policy at any time. We recommend reviewing it periodically to stay informed of any changes.

Thank you for choosing MajoretteDance.com. We value your support and are dedicated to providing you with quality products and a positive shopping experience.